As simple as it sounds, it is so easily forgotten. Ever more so apparent in my experience recently when travelling to Italy. Two planes, a week apart – both delayed with the same problem, resulting in us sitting on the tarmac both times for over an hour. And yet, both experiences had an entirely different effect on the passengers, as a result of the communication we received from the captain… or didn’t.
News & Blogs
Welcome to our News & Blogs page. If you have any questions regarding the articles included on this site, please email firstname.lastname@example.org.