The Guardian money feature 'Dear Jeremy' regularly publishes career-related questions and concerns from readers. Recently the feature included one reader's problem about being listened to and respected in meeting scenarios:
"My contributions at meetings – formal, informal, by email or telephone – are always ignored... This is sapping my confidence and self-esteem, and probably the way I present whatever it is I would like to say. I am also aware that I am not a particularly assertive person. Can you give me some handy hints on how best to make effective contributions to meetings?...I sense that people switch off to what I am saying."
We asked RADA in Business tutor Claire Dale how she would answer the reader's problem: